Edy's Loaded Cookie Dough Loaded With Weird Yucky Fluff

So amidst my second cold of the year, I suffered the malady of severe sore throat. To ease my discomfort I dragged M to the store to buy me some ice cream. After much contemplation we (read: I) decided on the Edy's Loaded Cookie Dough and looked forward to relish each loaded spoon full and soothing my gullet. Initially, I thought it felt squishier than other cookies and then I tasted it. What I tasted tasted 'like it was synthesized in a lab in attempt to resemble ice cream' (that would be a quote from my letter to Edy's, and no I'm not 80). The flavor was like frozen Cool Whip, and the loaded meant Cookie Dough and the tiniest chocolate chips you've ever seen. I then noticed that no where on the container did the phrase 'ice cream' appear. Do you know what I bought? A Frozen Dairy Dessert....can you believe this? Below, the response to my Edy's complaint:


Thank you for your email regarding your purchase of EDY'S Loaded Cookie Dough. We are committed to producing the highest quality products and direct feedback from our customers is very important in maintaining our standards.
Our flavor development team spends many hours creating unique flavor combinations. The team's goal for each flavor is to achieve a delicate balance among all the ingredients to deliver maximum consumer delight. This product is quickly becoming a favorite with many EDY'S customers. However, we are sorry that you found this product to be a disappointment and, consequently, did not enjoy your purchase.
Please watch your mail for a flavor list, coupons, and a gift certificate to replace your purchase. We hope that you will try our products again and that your next purchase will meet, if not exceed, your expectations.